Terms of Service

Effective: August 6, 2026 · Last updated: August 6, 2026

1. Purpose

These Terms govern your use of the Bium mobile application and related website (the "Service") operated by Bium ("we", "us"), and set out the rights and obligations of both you and us.

2. Definitions

• "User" means anyone who agrees to these Terms and uses the Service.
• "Account" means the unit of access created against your email address. You may also create an account using Google or Apple social sign-in; the Privacy Policy sets out what those providers pass to us.
• "Content" means anything you write or upload to the Service, including journal entries, posts, comments, photos, and conversations.
• "ChanceBot" means the conversational feature we provide using an artificial intelligence language model.

3. Effect and amendment of these Terms

These Terms take effect when posted in the Service or on the website. We may amend them within the limits of applicable law, and will give notice at least 7 days before an amendment takes effect, or at least 30 days in advance where the change is unfavourable to users. If you continue using the Service during the notice period without objecting, you are deemed to have accepted the change.

4. Nature of the Service — important

Bium is an emotional wellness tool for recording and sharing feelings. It is not a medical device, a medical service, psychotherapy, or professional counselling. Nothing in the Service should be read as a diagnosis, treatment, or prescription, and it cannot replace the judgment of a qualified professional.

If you believe you or someone else is at risk of harm, do not rely on the Service. Contact a crisis service immediately:

• United States: 988 Suicide & Crisis Lifeline; emergencies 911
• Korea: 109 suicide prevention line; emergencies 119

5. Accounts

• A contract of use is formed when you accept these Terms, apply for an account, and we accept that application.
• The Service is available only to people aged 18 and over. You confirm at registration that you are at least 18.
• Your account is for your own use. You are responsible for keeping your credentials secure, and must tell us immediately if you suspect unauthorised access.
• We may refuse an application, or terminate an account afterwards, where someone has used another person's identity, has previously been restricted, or clearly intends to disrupt the Service.

6. What the Service provides

We provide journal writing and mood statistics, an anonymous community, ChanceBot conversations, friends and messaging, and reporting and blocking tools. We may improve or change these features, and will give advance notice of significant changes.

7. Your Content and the licence you give us

• You own the copyright in the Content you create.
• You grant us permission to use that Content only as far as needed to operate, display, back up, and safety-check the Service. We do not sell your Content or use it in advertising.
• Posts you publish to the community are visible to other users. You choose the visibility of each entry when you write it.
• Deleting Content or your account removes it from the Service. Material quoted by another user, or under review following a report, may be retained for a limited period as needed to resolve the matter.

8. Prohibited conduct

You must not:

• Defame, threaten, or harass others, or promote discrimination or hatred
• Encourage self-harm, suicide, or disordered eating, or share methods for them
• Post sexual content, sexualised material, or anything harmful to minors
• Post another person's private information or attempt to identify another user
• Post illegal content, advertising, spam, or material relating to gambling, drugs, or other crimes
• Infringe copyright or other rights of others
• Scrape, copy, reverse-engineer, hack, or otherwise access the Service by abnormal means
• Attempt to use the AI features to generate or distribute any of the above
• Do anything else contrary to applicable law or public order

9. Zero tolerance for objectionable content

• We have zero tolerance for objectionable content and for users who post it or harass others.
• You can report any post, comment, or message using the in-app report function, and you can block any user. Reports about ChanceBot's AI responses are received at dnjsvltmp@naver.com.
• We review reported content within 24 hours of receiving the report. Where a breach is confirmed, we remove the content, restrict its visibility, suspend or terminate the account, and may eject the user from the Service.
• We apply automated filtering when content is uploaded, and notify the reporting user of the outcome through an in-app notification.
• We may remove Content or suspend or terminate an account that breaches Section 8 without prior notice, but will inform the user of the reason afterwards.
• You may end this contract at any time by deleting your account using the Delete Account menu at the bottom of the Settings screen. Deletion removes your Content and cannot be undone. If you have already removed the app, use the account deletion page.

10. ChanceBot and AI-generated output

• ChanceBot replies are generated by an AI language model and may be inaccurate or inappropriate. Use your own judgment about what to do with them.
• We make no warranty as to the accuracy, completeness, or fitness for any particular purpose of ChanceBot's replies.
• If you encounter an inappropriate AI reply, you can report it to dnjsvltmp@naver.com. We review such reports within 24 hours of receipt and take any action needed.
• ChanceBot conversations are sent to a third-party AI processor (OpenAI) to generate replies. See the Privacy Policy for details.
• ChanceBot is not a counsellor, a medical professional, or an emergency service. Section 4 applies to it in full.

11. Paid services

We offer both free features and a paid Premium subscription. Premium costs US$ 7.99 per month (KRW 6,900) or US$ 66.99 per year (KRW 57,900), tax included. The amount actually charged may differ by country and currency.

Payments are made only through in-app purchase in the app store you installed the app from. We do not collect or store your payment details. Subscriptions renew automatically 24 hours before each period ends; to avoid renewal, cancel at least 24 hours beforehand.

Payment and refunds follow each store's own policies and procedures. See Paid Services and Refunds for details. We give at least 30 days' notice in the app before any price change.

12. Interruptions

We may suspend the Service temporarily for maintenance, equipment replacement, network failures, or force majeure. We announce planned interruptions in advance, and give notice afterwards where advance notice is not possible.

13. Limitation of liability

• We are not liable for damage caused by force majeure, network failures, or reasons attributable to the user.
• We have no obligation to intervene in the Content users post or in disputes between users, and are not liable for them. We do act on reports as described in Section 9.
• We are not liable for decisions you make based on information obtained through the Service or on ChanceBot's replies.
• Nothing in this section limits our liability for damage caused by our wilful misconduct or gross negligence.

14. App store provisions

• These Terms are concluded between you and us only. App store providers, including Apple Inc. (each an "App Store Provider"), are not parties to these Terms.
• We alone are responsible for the Service and its content. App Store Providers have no obligation to furnish any maintenance or support for the Service.
• If the Service fails to conform to any applicable warranty, you may notify the relevant App Store Provider, which may refund the purchase price to the extent permitted by law. We are responsible for any other claims, losses, liabilities, damages, costs, or expenses.
• We are solely responsible for investigating, defending, settling, and discharging any third-party intellectual property infringement claim relating to the Service.
• App Store Providers and their subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance are entitled to enforce these Terms against you.
• You represent and warrant that you are not located in a country subject to a U.S. Government embargo, and that you are not listed on any U.S. Government list of prohibited or restricted parties.

15. Governing law and jurisdiction

These Terms are governed by the laws of the Republic of Korea. Any dispute between us and a user arising from the Service shall be brought before the court having jurisdiction under the Korean Civil Procedure Act as the court of first instance.

16. Contact

For support, report follow-ups, or any other enquiry:
Business name: Bium / Owner: Chanmi Ki
Email: dnjsvltmp@naver.com
Address: 209, 87 Oksan-ro, Buk-gu, Daegu, Republic of Korea

Addendum

These Terms take effect on August 6, 2026.